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Customer Support Is Our Top Priority

Our service team will provide response and support within 24 hours. Knowledgeable technical support staff work with customers to solve problems. Friendly training and support who are well versed in product operations and challenges to work with you as you use our products.

  • Pre-sales
    Consulting Service

    Please email us for inquiries, or you can contact us by phone (+86)-577-57777272 from +8 8:00 am to 5:00 pm GMT, which will help our technicians for A quick solution to your problem.

  • Technical
    Support

    We have a professional technical team to provide technical support and thoughtful after-sales service within the entire order time (including technical guidance on product use).

  • OEM&ODM
    Service

    We have a strong R&D team,and we can develop and produce products according to the drawings or samples the customers offered.

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Frequently Asked Questions

  • How long will it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on weekdays.

  • Are you a direct manufacturer or a trading company?

    We have a processing plant, and we also have our own international trade department. We produce and sell our own products.

  • What products can you provide?

    We mainly produce multistage pumps, centrifugal pumps, fire pumps, sewage pumps, complete sets of water supply equipment, control cabinets, etc.

  • How does your company ensure product quality?

    We have corresponding inspections after each process. For the finished products, we will conduct full inspections according to customer requirements and international standards.

  • What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. For mass production, we usually accept 30% advance payment, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course L/C is also acceptable.

  • Where do you mainly export your goods?

    Our products are mainly exported to dozens of countries including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, Canada, etc.

If you are interested in our products and want to get answers, please leave your information here so that we can further communicate with you.

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